Refunds

Draft, pending legal review

This text is a working draft. It is not final legal text and must not be relied on as such.

Draft refund policy for credit purchases. Final terms are pending legal and accounting review.

Credit purchases

Credits bought through top-ups are not refundable once used. Unused credits may be reviewed case by case.

Cancellation and proration rules for monthly plans will be set before checkout opens.

If a charge is wrong or the service failed on our side, contact us. A specific policy will define the remedy.

Draft. Not yet in force.